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BRISBANE COURSES - Travel & Tourism and Hospitality Management

Why Choose This Course

Great training could be your passport to a world of exciting opportunities in the tourism industry. With the prospect of combining work and travel, a career in this field holds plenty of promise if you’re looking for a career full of interesting experiences and people. Give yourself the best chance of success in the industry with one of our nationally recognised courses.

  • Study Path
  • Delivery and Assessment
  • Entry Requirements
  • Other Fees
  • Typical Timetable
  • Start Dates

Training is delivered in stages which correspond to AQF Levels IV, V, and VI. The prefer pathway is for students to complete the various lower level qualifications which culminate in the higher qualification; i.e. Certificate IV before commencing the Diploma. Students who follow this pathway therefore achieve more than one qualification.

Applicants without the previous level qualifications will be considered if they have relevant qualifications and/or vocational experience.

We aim to equip our graduates with the necessary skills and knowledge to enable them to successfully satisfy the demands of the workplace.

Delivery and assessment strategies are selected to reflect the nature of the elements and performance criteria of the competency together with the needs and learning style of the participants.Qualifications are delivered over 20 hours per week, 15 hours face to face per week and 5 hours online learning.

Assessment methodology may include but is not limited to: observation, project/report, case study, role play, exercises, activities; and written/oral tasks including multiple choice, questions and answer, essays, true/false and presentations.

Year 11 or equivalent certificate of senior secondary education.

Recommended English Level: IELTS 5.5 (If the level of English is insufficient, a suitable course can be arranged.)

Administration Fee (Non-refundable):
› A$ 300

Confirmation of Enrolment Fee (Non-refundable):
› A$ 20 for a course no longer that 12 months
› A$ 40 for a course longer than 12 months

2 DAYS (20 HOURS)*
› 9.00am — 1.00pm and 2.00pm — 6.00pm + 4 hours Online

4 NIGHTS (20 HOURS)*
› 6.00pm — 10.00pm + 4 hours Online

*Availability depends on enrolments. Where an enrolment is accepted for a particular stream and that stream is discontinued, the student will be offered a place in an alternative stream. If that is not acceptable, the student will receive a refund in respect of studies not yet undertaken.

Don’t miss your intake date. There are 36 teaching weeks per annum divided into 4 terms of 9 weeks each. The academic year begins in late January and ends late November. Primary intakes are at the beginning of each term.

Choice of subjects may be limited in mid-term intakes

Certificate IV in Travel and Tourism (SIT40116)

CRICOS Course Code: 093094G

Duration: 9 months (3 terms / 27 college weeks)

Cost: A$2,000 /term

SubjectCodeCompetency
Cultural SensitivitySITXCOM002Show social and cultural sensitivity
Computer ReservationsSITTTSL007Process reservations
SITTTSL009Process travel-related documentation
SITTTSL010Use a computerised reservations or operations system
Fares and TicketingSITTTSL011Source airfares for domestic flights
SITTTSL012Construct normal international airfares
SITTTSL013Construct promotional international airfares
Client RelationsSITXCOM005Manage conflict
SITXHRM001Coach others in job skills
SITXWHS003Implement and monitor work health and safety practices
Australian & International Destinations SITXCCS002Provide visitor information
SITTTSL002Access and interpret product information
SITTTSL003Provide advice on international destinations
SITTTSL004Provide advice on Australian destinations
Customer ServiceSITXCCS007Enhance customer service experiences
FinanceSITXFIN002Interpret financial information
Travel Agency OperationsSITTIND001Source and use information on the tourism and travel industry
SITTTSL005Sell tourism products and services
SITTTSL006Prepare quotations
Vocational / Employment Outcome: Account, Product, Marketing and Senior Operation Coordinator, Assistant Manager, Operations Supervisor, Promotions Officer, Reservations Sales or Call centre Supervisor, Sales Coordinator and Executive

Diploma of Travel and Tourism Management (SIT50116)

CRICOS Course Code: 093095G

Duration: 9 months (3 terms / 27 college weeks)

Cost: A$2,000 /term

SubjectCodeCompetency
Work Operations SITXMGT001Monitor work operations
SITXMGT002Establish and conduct business relationships
Workplace Diversity and Customer ServiceBSBDIV501
Manage diversity in the workplace
SITXCCS008Develop and manage quality customer service practices
Financial BudgetsSITXFIN003Manage finances within a budget
SITXFIN004Prepare and monitor budgets
Marketing PlanSITXMPR001Coordinate production of brochures and marketing materials
SITXMPR003Plan and implement sales activities
Human Resources ManagementSITXHRM004Recruit, select and induct staff
SITXHRM006Monitor staff performance
SITXHRM003Lead and manage people
Vocational / Employment Outcome: Inbound Groups and Sales Manager, Incentives, Marketing, Sales and Travel Agency Manager, Tour Operations, Reservations and Product Development Manager, Visitor Information Centre Manager

Advanced Diploma of Travel and Tourism Management (SIT60116)

CRICOS Course Code: 093096F

Duration: 9 months (3 terms / 27 college weeks)

Cost: A$2,000 /term

SubjectCodeCompetency
WHS and Regulations SITXGLC001Research and comply with regulatory requirements
SITXWHS004Establish and maintain a work health and safety system
Marketing StrategySITTPPD008
Develop tourism products
SITXMPR007Develop and implement marketing strategies
Business PlanBSBMGT617Develop and implement a business plan
BSBRSK501Manage risk
BSBWRT401Write complex documents
Vocational / Employment Outcome: Business development manager, Business operations manager

*Diploma of Travel and Tourism Management (SIT50116) has a total duration of 6 terms / 54 college weeks.

Students must complete the Certificate IV in Travel and Tourism (SIT40116) before progressing to Diploma of Travel and Tourism Management (SIT50116).

** Advanced Diploma of Travel and Tourism Management (SIT60116) has a total duration of 8 terms / 72 college weeks.

Students must complete both Certificate IV in Travel and Tourism (SIT40116) and the Diploma of Travel and Tourism Management (SIT50116) before progressing to Advanced Diploma of Travel and Tourism Management (SIT60116).