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Why Choose This Course
Great training could be your passport to a world of exciting opportunities in the tourism industry. With the prospect of combining work and travel, a career in this field holds plenty of promise if you’re looking for a career full of interesting experiences and people. Give yourself the best chance of success in the industry with one of our nationally recognised courses.
Training is delivered in stages which correspond to AQF Levels VI-VI. The preferred pathway is for students to complete the various lower level qualifications which culminate in the higher qualification; i.e. Certificate IV before commencing the Diploma or Advanced Diploma. Students who follow this pathway therefore achieve more than one qualification.
The Bachelor of Tourism and Hospitality Management (BTHM) was developed by experienced academics and industry professionals. This program prepares you for an effective starting career in tourism and hospitality, with a strong emphasis on case-based learning that is built progressively through the three years of study. Key features of this programme are the arrangement of visiting industry practitioners, to share their knowledge and experiences, and field trips that help students gain a current understanding of the tourism and hospitality environments.
The BTHM prepares you for an entry level management position in either a tourism or hospitality organization. You will also gain sufficient knowledge and practice to start a small business in a related industry.
Training is delivered in stages which correspond to AQF Levels II, IV, V, and VI. The prefer pathway is for students to complete the various lower level qualifications which culminate in the higher qualification; i.e. Certificate IV before commencing the Diploma. Students who follow this pathway therefore achieve more than one qualification.
Applicants without the previous level qualifications will be considered if they have relevant qualifications and/or vocational experience.
We aim to equip our graduates with the necessary skills and knowledge to enable them to successfully satisfy the demands of the workplace.
Delivery and assessment strategies are selected to reflect the nature of the elements and performance criteria of the competency together with the needs and learning style of the participants.Qualifications are delivered over 20 hours per week, 15 hours face to face per week and 5 hours online learning.
Assessment methodology may include but is not limited to: observation, project/report, case study, role play, exercises, activities; and written/oral tasks including multiple choice, questions and answer, essays, true/false and presentations.
Year 11 or equivalent certificate of senior secondary education.
Recommended English Level: IELTS 5.5 (If the level of English is insufficient, a suitable course can be arranged.)
Administration Fee (Non-refundable):
› A$ 300
Confirmation of Enrolment Fee (Non-refundable):
› A$ 20 for a course no longer that 12 months
› A$ 40 for a course longer than 12 months
2 DAYS (20 HOURS)*
› 9.00am — 1.00pm and 2.00pm — 6.00pm + 4 hours Online
4 NIGHTS (20 HOURS)*
› 6.00pm — 10.00pm + 4 hours Online
*Availability depends on enrolments. Where an enrolment is accepted for a particular stream and that stream is discontinued, the student will be offered a place in an alternative stream. If that is not acceptable, the student will receive a refund in respect of studies not yet undertaken.
Don’t miss your intake date. There are 36 teaching weeks per annum divided into 4 terms of 9 weeks each. The academic year begins in late January and ends late November. Primary intakes are at the beginning of each term.
Choice of subjects may be limited in mid-term intakes
| Subject | Code | Competency |
|---|---|---|
| Cultural Sensitivity | SITXCOM002 | Show social and cultural sensitivity |
| Computer Reservations | SITTTSL007 | Process reservations |
| SITTTSL009 | Process travel-related documentation | |
| SITTTSL010 | Use a computerised reservations or operations system | |
| Fares and Ticketing | SITTTSL011 | Source airfares for domestic flights |
| SITTTSL012 | Construct normal international airfares | |
| SITTTSL013 | Construct promotional international airfares | |
| Client Relations | SITXCOM005 | Manage conflict |
| SITXHRM001 | Coach others in job skills | |
| SITXWHS003 | Implement and monitor work health and safety practices | |
| Australian & International Destinations | SITXCCS002 | Provide visitor information |
| SITTTSL002 | Access and interpret product information | |
| SITTTSL003 | Provide advice on international destinations | |
| SITTTSL004 | Provide advice on Australian destinations | |
| Customer Service | SITXCCS007 | Enhance customer service experiences |
| Finance | SITXFIN002 | Interpret financial information |
| Travel Agency Operations | SITTIND001 | Source and use information on the tourism and travel industry |
| SITTTSL005 | Sell tourism products and services | |
| SITTTSL006 | Prepare quotations | |
| Vocational / Employment Outcome: Account, Product, Marketing and Senior Operation Coordinator, Assistant Manager, Operations Supervisor, Promotions Officer, Reservations Sales or Call centre Supervisor, Sales Coordinator and Executive groups | ||
| Subject | Code | Competency |
|---|---|---|
| Work Operations | SITXMGT001 | Monitor work operations |
| SITXMGT002 | Establish and conduct business relationships | |
| Workplace Diversity and Customer Service | BSBDIV501 | Manage diversity in the workplace |
| SITXCCS008 | Develop and manage quality customer service practices | |
| Financial Budgets | SITXFIN003 | Manage finances within a budget |
| SITXFIN004 | Prepare and monitor budgets | |
| Marketing Plan | SITXMPR001 | Coordinate production of brochures and marketing materials |
| SITXMPR003 | Plan and implement sales activities | |
| Human Resources Management | SITXHRM004 | Recruit, select and induct staff |
| SITXHRM006 | Monitor staff performance | |
| SITXHRM003 | Lead and manage people | |
| Vocational / Employment Outcome: Inbound Groups and Sales Manager, Incentives, Marketing, Sales and Travel Agency Manager, Tour Operations, Reservations and Product Development Manager, Visitor Information Centre Manager | ||
| Subject | Code | Competency |
|---|---|---|
| WHS and Regulations | SITXGLC001 | Research and comply with regulatory requirements |
| SITXWHS004 | Establish and maintain a work health and safety system | |
| Marketing Strategy | SITTPPD008 | Develop tourism products |
| SITXMPR007 | Develop and implement marketing strategies | |
| Business Plan | BSBMGT617 | Develop and implement a business plan |
| BSBRSK501 | Manage risk | |
| BSBWRT401 | Write complex documents | |
| Vocational / Employment Outcome: Account and General Manager, Business Development Manager, Director of Groups and Incentives, Marketing, Product Development Operations and Sales | ||
*Diploma of Travel and Tourism Management (SIT50116) has a total duration of 6 terms / 54 college weeks.
Students must complete the Certificate IV in Travel and Tourism (SIT40116) before progressing to Diploma of Travel and Tourism Management (SIT50116).
** Advanced Diploma of Travel and Tourism Management (SIT60116) has a total duration of 8 terms / 72 college weeks.
Students must complete both Certificate IV in Travel and Tourism (SIT40116) and the Diploma of Travel and Tourism Management (SIT50116) before progressing to Advanced Diploma of Travel and Tourism Management (SIT60116).