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Hospitality Management
Whether you want to develop practical know-how to help you enter the workforce or you’re keen to improve your career prospects with additional management qualifications, Academies Australasia can help you develop the skills and smarts you’ll need to get ahead. We have a range of accredited hospitality management courses for you to choose from.
Training is delivered in stages which correspond to AQF Level V. The preferred pathway for a qualification is for students to complete the requirements of the previous level qualification before progressing to the next level.
| Subject | Unit Code and Title |
|---|---|
| Customer Service | SITXCCS015 Enhance customer service experiences SITXCCS016 Develop and manage quality customer service practices |
| Human Resources Management 2 | SITXHRM010 Recruit, select and induct staff SITXHRM012 Monitor staff performance |
| Marketing Strategy | SITXMPR014 Develop and implement marketing strategies |
| WHS and Regulations | SITXGLC002 Identify and manage legal risks and comply with law SITXWHS008 Establish and maintain a work health and safety system |
| Financial Budgets | SITXFIN009 Manage finances within a budget SITXFIN010 Prepare and monitor budgets |
| Tourism Operations | SITTTVL004 Sell tourism products and services SITXCCS019 Prepare quotations SITTTVL001 Access and interpret product information SITXCCS010 Provide visitor information |
| Services and Information | SITXCCS012 Provide lost and found services SITEEVT020 Source and use information on the events industry SITHIND006 Source and use information on the hospitality industry |
| Client Relations | SITXWHS007 Implement and monitor work health and safety practices SITXCOM010 Manage conflict |
| Human Resources Management 1 | SITXHRM008 Roster staff SITXHRM009 Lead and manage people |
| Work Operations | SITXMGT004 Monitor work operations SITXMGT005 Establish and conduct business relationships |
| Food Hygiene | SITXFSA006 Participate in safe food handling practices SITXFSA005 Use hygienic practices for food safety |
| Food Safety | SITXFSA008* Develop and implement a food safety program |
| Inventory | SITXINV006* Receive, store and maintain stock SITXINV008 Control stock |
| Work-Based Training | SITHIND008 Work effectively in hospitality service |
| Vocational / Employment Outcome: Banquet or Function Manager, Bar Manager, Cafe Manager, Club Manager, Front Office Manager, Kitchen Manager, Motel Manager, Restaurant Manager, Catering Operations Manager | |
